Privacy Policy

Please be aware that when you use our website, you acknowledge your acceptance of this privacy policy. Thank you for your consideration....

You would be hard pressed to find a company that values your personal privacy more than Viva Trampolines does. Here is how the information we handle the information we obtain from you when you visit our website:

Our policy is simple: We do not sell, rent or distribute your name, email address or any other identifiable information to any third party.

When you complete a purchase with Viva Trampolines, we collect your name, shipping and billing addresses,
telephone number, credit card number or email address. We use this information for limited and specific purpuses including the following:

1) We use this data to process your order and ensure that it is delivered to the correct address. We ask for your email address so that we can send you emails to confirm your purchase and provide an order summary with your order number; to send tracking numbers when requested so that you can determine the status of your order. We ask for your phone number so that we may contact you if there are any problems.

2) We use this data, in agregate only(i.e.not personally identifiable), to analyse puchase trends and the reasons that people buy or use our products. We use this information to aid us in developing new products and making adjustsments to current products.

3) We add you name and address to our customer service mailing list (including email) for occasional mailings that inform you about how to perform simple safety check-ups at the beginning of each season, annual care and maintenance tips, new accessories and products, etc.

At any time, you may choose to srop receiving or "opt-out" for receiving these communications from Viva Trampolines. An easy-to-use link with "opt-out" instructions are provided at the bottom of all our email communications. We send only a few, no more than 3, emails per year. We will not sell, rent or distribute your email address to any third party.

Protecting your information is very important to us. For this reason, Viva Trampolines uses advanced encryption and firewall protection:

We do not knowlingly collect personally indentifiable information directly from children, and we do not knowingly place children on our mailing list.

When you visit our website we detect and may record how you get there and where you came from. Specifically, we may collect the domain name or IP address of the website from which you connected, the type of browser you used, and what search terms you used if you found our site via a search engine or index. This information is not personally identifiable to you.