Trampoline Care

Viva's trampolines are galvanised against rust. However well they are protected, you may still experience slight weathering in time of light rusting, if this does occur it will appear at the weld joints or under the padding. This is only surface rust and can be removed with any proprietary brush on solution, should you so wish. You may also apply petroleum jelly to the spring holes occasionally, this will extend the frame life and any possible spring squeaking. The frame and springs have a warranty against structural failure due to rust.

Padding needs to be flexible and move with the jump mat. Obstructing them will cause tears in the stitching which is not covered by the guarantee. Do not lean on the padding whilst observing a trampolinist as this will restrict the movement and cause tearing. Please do not allow small children to pull them selves up by the padding as this too causes damage which is exempt from cover. We suggest a ladder for six years plus ( youngest recommended age ). The ladder should be removed after trampolining to avoid unauthorised use as parents have only one pair of eyes in the back of their heads!

Pets will damage the surface of the jump mat, this will not be covered by warranty. (Cigarette and bon fire burns will also not be covered).

Overloading the trampoline beyond the recommended weights will cause damage which is also not covered by the warranty. We can test for damage caused by overloading at our factory.

The trampoline should be sited on level ground, a lawn is ideal. Locating the trampoline on hard surfaces will cause stress to the frame which could inturn cause damage.

Trampolining is a very safe and fun family activity if a few simple rules are followed.